Effective Date: November 2025
At TJOY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on https://mytjoy.com/.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Contact information: name, email address, phone number, and shipping address
- Payment details: billing information and payment data (securely processed by trusted payment providers)
- Order information: products purchased, order history, and preferences
- Device information: IP address, browser type, and basic browsing activity on our website
How We Use Your Information
We use your information to:
- Process and fulfill orders for LED strip lights, LED bulbs, and related lighting products
- Send order confirmations, shipping updates, and important service messages
- Respond to customer support inquiries
- Improve our website functionality, product offerings, and user experience
- Send promotional emails about new products or special offers (you can unsubscribe at any time)
- Prevent fraud and ensure secure transactions
Information Sharing
We do not sell or rent your personal information. Your data may only be shared with:
- Shipping and logistics partners to deliver your orders
- Payment processors to securely handle transactions
- Service providers that support our website and operations under strict confidentiality agreements
- Legal authorities when required to comply with applicable laws
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment-related data is encrypted and processed through secure payment gateways.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Unsubscribe from marketing communications
- Request deletion of your personal data, where applicable
- Manage or disable cookies through your browser settings
Cookies
Our website uses cookies to enhance functionality, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features of the website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Children’s Privacy
Our products and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.